Underage
players

Nobody under the age of 18 is
allowed to play our games. If you
are worried that under-18s may use your computer to play our games, try
any of the following steps:

Use child protection software to block gaming sites from under-18s.
Don’t leave the computer unattended when you are logged in.
Don’t share your credit card or bank account details with under-18s.
Do not use the ‘Save Password’ option on login screens.
Create separate profiles for everyone who uses your computer, so that
nobody else can access your information.

Responsible gaming

Most people play for their
own entertainment. Gaming to a
responsible extent and within one’s own financial means is completely
acceptable. For a small percentage of the population, however, games of
chance are not a form of entertainment, but a problem which must be
taken seriously.

What is Pathological gambling?

Pathological gambling is
defined as behaviour which damages the
existence, the work, the financial situation or the health of an
individual or their family. This means that long-term gaming is not
suitable for the individual’s personal situation and could have
negative consequences.
Pathological gambling has been listed as a recognised psychological
disorder in the international classification systems DSM-IV and ICD-10
since 1980. It is defined as sustained, recurring and often increasing
gaming behaviour despite negative personal and social consequences such
as debt, breakdown of family relations and impairment of professional
development.
Most people play games of chance for recreation. There are, however,
some people who have a serious gambling problem that impacts negatively
on their lives and the lives of their friends and family. A person who
plays excessively or obsessively may neglect a spouse, children, and
friends. They might begin to perform poorly at work or school, get into
debt or play with borrowed money. Problem gambling is not restricted to
a particular social status, ethnic group, gender or age.

Rules for responsible gaming entertainment

By observing the following
rules, you will be able to enjoy your gaming without misgivings:

Gambling is a form of entertainment. It is not a way to get rich
quickly and pay off your debts.

Gambling is a game of chance. There are no formulas that guarantee
winnings.

Make sure that the decision to gamble is your choice.

Decide how much money you can lose before you play. When that amount is
lost, stop playing.

Regularly check the amounts you spend at the Cashier.

Before beginning to play, decide how much time you can afford to spend.
Stop playing when that time is over.

Make sure you know the rules of the games you play.

Never chase your losses – never try to get back money you
lost.

Make sure gambling does not exclude you from enjoying other activities in
your life. Balance gambling with other forms of recreation. Do not let
it interfere with work and family.

Never gamble when you are emotionally down – it is hard to
make rational decisions when you are upset or depressed.

Never play under the influence of alcohol or medication.

Never borrow money to gamble.

Like many things in life, activities that are enjoyable in moderation can
become disastrous in excess.

Take regular breaks.

Tips for gambling safely
Recreational gambling is fun. Obsessive gambling is not!
Please Play Responsibly!

Deposit limits.

Deposit limits are easy to
set and help you control the amount
you put into your account over a particular period. Find out more about setting a deposit limit at your favourite betting site.

Self-exclusion

If you think you need a break
from gambling, you can use the
self-exclusion tool. You will not be able to log in to your account for the amount of time you specify, up to an indefinite self-exclusion.

Contact and Assistance

If you need help, you are not alone. There are institutions that
offer professional assistance for players who encounter
gambling-related problems.

If you are unsure about requesting self-exclusion, ask yourself the four questions below:

Is gambling interfering with your work or other responsibilities?
Are you trying to make up for prior gambling losses?  Are you recovering from an addictive disorder?  Do you gamble under the influence of alcohol or other influences?

If your answer is yes to at least one of them, we recommend that you “Take a Break” and seek help.